Customers & Subscribers

A recurring service business means more than simply tracking the number of subscribers on any given plan. To scale your business you need to allow your customers to buy more of your services anytime they want. Don't let your billing and payments solution get in the way.

The IPA customer and subscriber management solution is designed to give you the insight you need into your subscribers while giving them the control over their plans.

Let your customers decide what they need and when they need it:

• Create and track new customer agreements.
• Empower your customers to sign up themselves.
• For enterprise deals, let your sales team walk the customer through the sign up.
• Provide customer self service: allow them to change their own plans and volumes.
• Track individual subscribers within a customer account.
• Support named users or pools of concurrent users and enforce licensing.
• Enforce access rights and privileges of individual subscribers to the features and plans they've purchased
• Audit usage of license plans
• Report on the crucial recurring service business metrics
• Integrate trials and sign ups with your CRM solution